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AI Call Intelligence

AI-Powered Call Monitoring for High-Performance Teams

Record, analyse, and coach every call automatically. Real-time sentiment, compliance scoring, and AI-generated coaching — all in one platform.

closecall

Trusted by Leading Brands Worldwide

10M+
Calls Analyzed
98%
Transcription Accuracy
Productivity Gain
60%
Compliance Improvement
Core Features

Everything Your Call Centre Needs

AI-driven tools built for NBFC call centres, sales teams, and enterprise support.

Live Call Recording

Capture every call in real time. Automatic cloud storage with 90-day retention.

AI Sentiment Analysis

Detect customer mood live so managers act before calls escalate.

Compliance Scoring

RBI & TRAI disclosure detection on every call with evidence logs.

AI Agent Coaching

Post-call coaching cards highlighting objection handling and knowledge gaps.

Performance Analytics

Individual and team KPIs: call volume, CSAT, conversion rate, and trends.

CRM Integration

One-click sync with Salesforce, HubSpot, Freshsales, and Zoho CRM.

How It Works

Up & Running in Days

Simple onboarding designed to get you live fast — every time.

 
01
Connect Telephony

We integrate CloseCall AI with your existing telephony platform in under 24 hours via API or SIP.

02
Configure Rules

Set compliance scripts, flagging keywords, coaching templates, and role-based access for your teams.

03
Train Your Team

One onboarding session with a live trainer for managers and agents — includes app walkthroughs.

04
Go Live & Scale

Start recording and analysing calls from Day 1. Scale to any number of agents or branches seamlessly.

Who It's For

Built for Your Industry

Trusted by teams across every sector that needs CloseCall AI to work at scale.

NBFC & Lending

RBI disclosure compliance and loan conversion coaching on every collection and sales call.

Sales Teams

Real-time script adherence, objection handling coaching, and live conversion analytics.

Insurance

Needs-based selling compliance, mis-selling detection, and IRDAI disclosure verification.

Customer Support

CSAT correlation, first-call resolution tracking, and quality scoring at scale.

Debt Collection

Compliance monitoring for recovery teams — no harassment flags, full audit trail.

Banking

Regulatory disclosure verification, call archival, and branch performance dashboards.

iOS & Android App

CloseCall — Always in Your Pocket

Live call floor, AI sentiment alerts, coaching cards, and compliance checks — on every phone.

 
DairyKhata — Collection Entry
 
Setting
 
DairyKhata — Fat/SNF Test
 
Home
 
DairyKhata — Rate Calculator
 
Customer Details
 
DairyKhata — Farmer Ledger
 
Menu
 
DairyKhata — Payment Summary
 
Connect to Server
 
DairyKhata — Route Manager
 
Select Break Type
 
DairyKhata — Milk Receipt
 
Dashboard
 
DairyKhata — Reports
 
All Menu
 
DairyKhata — Settings
 
Filter
 
Compliance

RBI/TRAI disclosure tracking with violation history and audit trail.

App Walkthrough

See Exactly What CloseCall AI Does

Built for call centre managers who need 100% visibility — not 2% random sampling.

 
 
Live Call Floor
 
Feature 1

Live Call Floor

See every active call in real-time. Sentiment, duration, compliance score — all updating live. Jump into any call with one tap.

 
 
AI Coaching Cards
 
Feature 2

AI Coaching Cards

After every call, agents receive personalized coaching cards with specific improvement tips based on their performance.

 
 
Compliance Dashboard
 
Feature 3

Compliance Dashboard

RBI and TRAI disclosure compliance tracked automatically. Violations flagged instantly, audit trail maintained.

Product Demo

See CloseCall AI in Action

Watch a 3-minute walkthrough of the key features and workflows.

CloseCall AI Demo
Get Started Free

CloseCall AI —
Download & Start Today

Available for iOS and Android. Your entire operation in your pocket.

Web Dashboard · iOS App · Android App
 
 
CloseCall AI
 
Web Dashboard

Everything in One Dashboard

A powerful web console built for managers, finance teams, and admins.

CloseCall AI — Overview Dashboard
Overview Dashboard
Overview Dashboard

Overview Dashboard

Real-time call monitoring with live agent status, active call count, compliance score, and daily KPI summary.

  • Live agent status grid
  • Active call count
  • Daily compliance score
  • Call volume trend chart
CloseCall AI — Analytics & Insights
Analytics & Insights
Analytics & Insights

Analytics & Insights

Deep call analytics with sentiment distribution, conversion funnels, and coaching opportunity signals.

  • Sentiment heatmap
  • Conversion funnel
  • Talk/listen ratio
  • Coaching signals
CloseCall AI — Compliance Centre
Compliance Centre
Compliance Centre

Compliance Centre

RBI and TRAI compliance scoring for every call. Violation alerts, disclosure tracking, and audit reports.

  • Compliance score/agent
  • Violation timeline
  • Disclosure checklist
  • Audit export
CloseCall AI — Team Management
Team Management
Team Management

Team Management

Agent performance rankings, coaching history, shift scheduling, and team KPI tracking.

  • Performance rankings
  • Coaching history
  • Shift planner
  • KPI drill-down

Integrates With Your Stack

Why EnterFirst

Why 500+ Companies Choose Us

Enterprise-grade technology. Startup-friendly pricing. Global delivery.

Proven Results

Real Numbers from Real Customers

Measured outcomes within the first 90 days.

60%
Fewer Violations

Compliance auto-checked on every call.

Higher Conversion

AI-coached agents close 3× more deals.

40%
Less Review Time

AI surfaces exceptions only.

90%
Agents Improve in 30d

Personalized coaching drives results.

Compare

Manual Process vs CloseCall AI

Feature Manual CloseCall AI
Call Review Manual sampling of 2-3% calls 100% of calls analyzed by AI
Compliance Periodic audits, weeks later Instant flag on every call
Coaching Generic monthly feedback Personalized card after each call
Reporting Spreadsheets, hours to compile One-click dashboard, live data
Cost ?15-20/call for QA team ?2-3/call with AI automation
Pricing

Simple, Transparent Pricing

Start free or scale with a plan that fits your business. No hidden fees, ever.

Starter
₹4,999/mo
  • Up to 500 calls/mo
  • Basic sentiment analysis
  • 5 agent seats
  • Email support
Start Free Trial →
Enterprise
Custom
  • Unlimited calls
  • Custom integrations
  • Unlimited agents
  • Dedicated CSM
  • SLA guarantee
  • On-premise option
Contact Sales →

Trusted Technologies We Build With

React.js Node.js Python Flutter AWS Docker PostgreSQL MongoDB Android iOS / Swift Kubernetes AI / ML
Testimonials

What Our Clients Say

Real results. Real businesses. Real impact across 16 countries.

""The payment gateway went live in 48 hours exactly as promised. Their UAE team provided exceptional support across our Middle East operations.""

AA
Ahmed Al-Khalidi CTO, PaySwift UAE

""EnterFirst's NBFC lending platform cut our loan processing time from 3 days to 4 hours. The RBI compliance features saved us months of regulatory work.""

RS
Rajesh Sharma CEO, CapitalFirst NBFC

""We launched our stock trading platform in Singapore using EnterFirst's white-label solution. Truly enterprise-grade at a price that made sense for a startup.""

LW
Li Wei Founder, TradeVault SG

""Their AI-powered fraud detection system identified anomalies we never caught before. We reduced chargebacks by 62% in the first quarter alone.""

PM
Priya Mehta CFO, SecurePay India

""EnterFirst built our entire digital banking infrastructure from scratch. The microservices architecture scales effortlessly as we onboard new markets.""

DT
David Tan VP Engineering, NeoBank Asia

""Our SEO traffic grew 340% in 6 months with their digital marketing team. The ROI on their services has been phenomenal for our SaaS product.""

SK
Sarah Khan Marketing Head, CloudServe

Globally Recognized & Certified

ISO 27001Information Security
SOC 2 Type IISecurity & Availability
RBI CompliantFintech Regulations
NASSCOM MemberTech Industry Body
Startup IndiaDPIIT Recognized
FAQ

Frequently Asked Questions

Everything you need to know before getting started.

CloseCall AI can be deployed in 48–72 hours. We connect to your telephony system, configure your compliance rules, and train your team in one session.

CloseCall AI integrates natively with Exotel, Ozonetel, Knowlarity, Twilio, and any SIP-based PBX. API-based integration takes under a day.

Yes. CloseCall AI records with caller consent prompts, stores data in India on ISO 27001-certified servers, and provides full TRAI-compliance audit trails.

The mobile app works offline for viewing coaching cards and past call reviews. Live monitoring features require an internet connection.

Yes — transcription and keyword detection supports 12 languages including Hindi, Tamil, Telugu, Marathi, Bengali, and Gujarati.
Let's Talk

Still Have Questions? We're Here.

Whether you're ready to buy, just exploring, or need technical answers — our team is happy to help with zero pressure.

Responds in 4 hrs 16+ Countries 24×7 Support ISO 27001 Certified
Limited Offer
Get 30% OFF on NBFC Lending Suite & Fintech Bundle — Ends Apr 31, 2026
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