+91-8588962800
The domain “https://enterfirst.io” is owned by Enterfirst Private Limited, a legal entity registered under the Companies Act of 2013, with its registered office at “Cabin No. 2, 10th Floor, Plot No. 1015, Arunachal Building, Barakhamba Road, Connaught Place, New Delhi, Central Delhi- 110001, Delhi, India”. All current or former employees, users, or anyone contacting us through email/phone/or any other communication will come under the purview of this policy.
This refund policy is an electronic document in accordance with the Information Technology Act of 2000 and its subsequent amendments and regulations.
This document is published under Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules of 2011.
You may receive a refund as per the following:
Choice of the User
We will issue the full amount if the user submits the refund request within four
hours from the official confirmation via email to [email protected].
We Fail to Deliver Services
We will grant the refund if our associates fail to deliver the services within
90 days. You can request a refund by emailing us at [email protected].
Duplicate Payment Transaction
We’ll issue a refund in case you accidentally paid twice for a single service.
We reserve the right to refuse refunds under the following circumstances:
If the user abandons their plan to obtain our services due to a change of mind.
If the user fails to submit the necessary documents/information to us within 15 days of the official request by our consultants.
If we find out that the user is reselling our services, not registered with us, or is not a part of “Enterfirst Private Limited’s” network.
In case the user fails to respond to an email or any other communication within 7 business days.
Neither do we entertain a request nor do we issue a refund if there’s a dispute between the user and our consultants. We will treat it as an isolated incident, thereby waiving any liability on our part.
You have the right to cancel services at any time, But the said cancellation will only result in the termination of the services. No partial refunds will be issued for the same.
If you want a refund, please write to us at [email protected] with:
Transaction ID with documents like screenshots or a payment receipt.
Date of payment
Reason for payment
Upon receiving a refund request from you, we’ll review it within 5 to 7 days and initiate the refund in 60 to 90 days.
Any refunds approved under this policy will be processed in 90 days, and the money will be credited to your original payment method. Kindly allow 5 to 7 days for the refunded amount to reflect in your account, depending on your bank or card issuer.
Enterfirst shall not be liable for delays caused by your banking networks or any other technical delays that are out of our control.
We will issue the approved refunds within 5 to 7 business days.
We reserve the right to modify, change, or update this refund policy without giving prior notice. Your continued use of this platform indicates your acceptance of the updated/changed terms. We recommend all our users review this page periodically for updates.
The provisions in this policy are governed by and construed under the applicable laws of India. In the event of any dispute or difference arising out of or in connection with this policy, the parties shall first attempt to resolve the matter amicably through mediation or arbitration, by the provisions of the Arbitration and Conciliation Act of 1996, within 30 days.
If the matter is not resolved within the prescribed timeline, then the courts of Delhi, India, will have the jurisdiction to further resolve the dispute.
If you have any concerns or questions about this refund policy, then you can contact us at:
Enterfirst Private Limited
Cabin No. 2, 10th Floor, Plot No. 1015, Arunachal Building, Barakhamba Road, Connaught Place,
New Delhi, Central Delhi-110001, Delhi, India
Email: [email protected]
Phone: +91-8588962800
