Terms of Service

These terms apply to your use of TaxEye, Entermark, RegEye and any other EnterFirst service. By creating an account or using the platform you accept them on behalf of your organisation and confirm you are authorised to do so.

EnterFirst provides software that ingests, classifies and drafts, together with professional verification where your plan includes it. Where verification is included, a qualified chartered accountant, company secretary or lawyer reviews output before filing or dispatch.

Software output is not, in itself, legal, tax or financial advice. You remain responsible for the accuracy of the facts you supply, for the final content of anything filed in your name, and for meeting your own statutory deadlines. Use of EnterFirst does not create an attorney-client or engagement relationship unless a separate engagement letter is signed.

The platform is an authorised e-Return Intermediary with the Income Tax Department, holding ERI Category 1 and Category 2 registration. ERI filing, and the professional oversight that assures engine accuracy, is carried out by our associate company Swarit Advisors Private Limited.

EnterFirst and Swarit Advisors operate the platform jointly: EnterFirst builds and runs the software and the AI engine; Swarit Advisors provides the qualified professionals who verify output, hold the ERI authorisation and take responsibility for filings made through it.

Where a service is delivered under the ERI authorisation, the professional engagement is with Swarit Advisors Private Limited, and that firm’s professional obligations and standards apply to it.

The platform operates as an AI agent and behaves as a trained human reader does: it recognises patterns in documents and portals, and an unfamiliar pattern can escape it — an unusual notice format, a poor scan, or an interface change on the Income Tax portal or IP India that we have not yet ingested.

Accuracy to date exceeds 99%, measured excluding changes introduced by a government authority before ingestion. You agree to review output regularly and to treat verification as part of your workflow. Every filing passes a maker-checker gate for this reason, and no liability arises for an error that review would have caught.

Subscriptions carry a minimum term of 12 months from activation, whether billed quarterly or annually, because onboarding deploys AI agents configured against your firm-level PAN or portfolio data. Cancellation mid-term makes any unpaid portion of the term immediately due. Full detail is in the refund and cancellation policy.

You will obtain valid consent from clients before authorising a data pull on their behalf, keep credentials secure and unshared, use the platform lawfully, and not reverse-engineer, resell, scrape or benchmark it for a competing product. Acceptable use is set out separately.

Nothing in the platform overrides the professional obligations of a chartered accountant, company secretary or advocate. Where a rule of professional conduct requires personal judgment, that judgment remains with the professional, and the maker-checker gate exists to make that explicit.

Plans are billed quarterly or annually in advance. Upgrades are prorated and effective immediately; downgrades take effect at renewal. Applicable GST is added to Indian invoices. Late payment may suspend access after written notice.

Trial accounts have full feature access for the stated period. At the end of a trial the account becomes read-only; no data is deleted, and activating a paid plan restores access immediately.

You own your data and the documents produced for your matters. EnterFirst owns the platform, models, interfaces and its own template library. Firm templates you upload remain yours, and we claim no licence over them beyond running the service.

We target 99.9% uptime on paid plans. Planned maintenance is notified in advance. Support channels and response targets are set out in the service level page.

To the extent permitted by law, aggregate liability is limited to the fees paid in the 12 months preceding the claim. We are not liable for penalties arising from facts supplied incorrectly, from deadlines you were notified of and did not act on, or from filings made without the review step your plan provides.

Each party will protect the other’s confidential information with at least the care it applies to its own, and will not disclose it except to personnel and advisers who need it and are bound by equivalent obligations.

Either party may terminate at the end of a billing term, or immediately for material breach that is not cured within 30 days of written notice. On termination you may export all data in full; we then delete it in line with the privacy policy.

Indian law governs the India contracting entity, with exclusive jurisdiction in the courts at New Delhi. Singapore law governs the Singapore entity, with jurisdiction in the courts of Singapore. Disputes are first referred to senior representatives for 30 days of good-faith resolution.